redmine_helpdesk - Lightweight helpdesk plugin for redmine.

  •        672

Lightweight helpdesk plugin for redmine. Adds the email sender-address of an anonymous supportclient to the custom field 'owner-email' of a ticket which was created by a support email. Answers can be send to the supportclient by checking the support checkbox on a journal. Only public projects could be used for the helpdesk functionality. If you want to use it with private projects issue #75 might be helpful to you.

https://github.com/jfqd/redmine_helpdesk

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