OTRS - Helpdesk platform in Perl

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OTRS is the leading open-source service innovation suite and includes Help Desk, an ITIL-compatible IT service management (ITSM) solution, an iPhone App and an underlying technology platform. It provides web interface to administer and manage the tickets. Email notifications will be sent out for new tickets and follow-ups.

helpdesk ticketing tracking

angulartics - Analytics for AngularJS applications.

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**Note: we are dropping support for NuGet.You can also use $analyticsProvider.withBase(true) instead of $analyticsProvider.withAutoBase(true) if you are using a <base> HTML tag.

angular analytics google-analytics pageview-tracking event-tracking tracking google-tag-manager woopra splunk piwik page-tracking scroll-tracking inspectlet angularjs angular-component

tracking.js - A modern approach for Computer Vision on the web

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The tracking.js library brings different computer vision algorithms and techniques into the browser environment. By using modern HTML5 specifications, we enable you to do real-time color tracking, face detection and much more — all that with a lightweight core (~7 KB) and intuitive interface. You can plug tracking.js into some well supported HTML elements such as <canvas>, <video> and <img>.

tracking trackingjs webrtc

Request Tracker - issue tracking system in CGI and Perl

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Request Tracker is an enterprise-grade issue tracking system which thousands of organizations use for bug tracking, help desk ticketing, customer service, workflow processes, change management etc. This product is very stable and been around for over 10 years.

helpdesk ticketing tracking dts defect-tracking bug-tracking-system

Trouble ticket express - Help desk software in Perl and CGI

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It does everything from bug tracking and customer support to project management and to-do lists. It is light weight and web based as it is written in CGI. It has support for Ticket monitoring, Custom fields, Inventory Tracking, Custom fields, Email alerts, File attachments etc.

helpdesk ticketing tracking dts defect-tracking bug-tracking-system

Eventum - issue tracking system

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Eventum is a user-friendly and flexible issue tracking system that can be used by a support department to track incoming technical support requests, or by a software development team to quickly organize tasks and bugs.

helpdesk ticketing tracking dts defect-tracking bug-tracking-system

Sinergia - free help desk framework in CSharp

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Sinergia is a ASP.NET Workflow Foundation and Windows Communication Foundation based free help desk solution, developed in CSharp. It solves all the Workflow and WCF plumbing implementing one help desk scenario, providing tools to customize it to fit your needs. It provides Help Desk Ticket Management, Claim Management and Order tracking solution.

helpdesk ticketing tracking

SlickTicket

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A trouble-ticket/help desk solution written by those who are tired of the bloated 'Industry Standard' systems. Designed by along-side many unsatisfied users of available ticketing systems; this is the most user-friendly, advanced ticketing system available.

helpdesk ticketing tracking

angularytics - The solution to tracking page views and events in a SPA with AngularJS

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Angularytics is the solution to tracking PageViews and Events on your Single Page App.All analytics frameworks are based on browser refreshes to track page views. I've created this service wrapper so that we can track page views in our WebApp without a page refresh and without too much configuration.

angular analytics page-view events track tracking spa

angulartics2 - Vendor-agnostic analytics for Angular2 applications.

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Pass string literals or regular expressions to exclude routes from automatic pageview tracking.By default, it removes IDs matching this pattern (ie. either all numeric or UUID) : ^\d+$|^[0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{12}$.

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OpenProject - Web-based project management system built on Ruby on Rails

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OpenProject is free and open source web-based project collaboration software. It supports your project teams throughout the whole project life cycle. The software is developed by an active international community, governed by the OpenProject Foundation. It helps to organize project requirements, tasks, bugs, risks etc, Assign responsibilities, Configure workflows, Agile support, Easily track the projects and much more.

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find-lf - Track the location of every Wi-Fi device (:iphone:) in your house using Raspberry Pis and FIND

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This is a extension of FIND, the Framework for Internal Navigation and Discovery, which is based on the idea of Lucius Fox's sonar system in The Dark Knight that is used to track cellphones.The system uses a network of Raspberry Pis which sniff the WiFi probe requests from WiFi-enabled devices and sends these parcels to a central server which compiles and forwards the fingerprint to the FIND server which then uses machine learning to classify the location based on the unique WiFi fingerprints.

tracking wifi smarthome smartphone

OpenSupports - PHP based Support System

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OpenSupports is a Support System. It is completely free and open. You can create staff members who will help you to answers as tickets. Also, you can have an articles library for your users. Users can send support tickets and they will be answer by your staff members. This script can be applied to any website which supports PHP and MySQL. A script totally recommended,OpenSupports can be the solution for many webmasters.

support-center ticket-system helpdesk ticketing tracking

Liberum - help desk in ASP

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Liberum Help Desk is the complete help desk solution for small to medium sized businesses and organizations. This software provides a simple, easy to use web interface for managing and tracking technical support problems. It has features like email notification, Built in reporting, Windows authentication etc.

helpdesk ticketing tracking

OSTicket - support ticket solution

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OSTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Manage, organize and archive all your support requests and responses in one place while providing your customers with accountability and responsiveness they deserve.

helpdesk ticketing tracking

eTicket - PHP based electronic support ticket system

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eTicket is a electronic support ticket system that can receive tickets via email (pop3/pipe) or a web form. It also offers a ticket manager with many features. An ideal, easy to use help desk solution for any website. It uses Perl gateway, PHP back end, and MySQL database. It has support to add file attachments.

helpdesk ticketing tracking

clocker - track project hours

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The -t is optional.Run clocker start and clocker stop as you have more hours to track.

consulting hours time tracking invoice

rack-tracker - Tracking made easy: Don’t fool around with adding tracking and analytics partials to your app and concentrate on the things that matter

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Most of the applications we're working on are using some sort of tracking/analytics service, Google Analytics comes first but its likely that more are added as the project grows. Normally you'd go ahead and add some partials to your application that will render out the needed tracking codes. As time passes by you'll find yourself with lots of tracking snippets, that will clutter your codebase :) When just looking at Analytics there are solutions like rack-google-analytics but they just soley tackle the existence of one service. This will add Google Analytics as a tracking handler.

rack-middleware google-analytics ecommerce rack facebook tracking tracking-pixels

tracklytics - ✔️ Annotation based tracking handler with aspect oriented programming

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We all use analytics tools to provide a better user experience. (Mixpanel, Firebase, Fabric etc). I call this concept as tracking. Tracking events are cross-cutting and boiler plate most of the time. Tracklytics abstracts away all tracking events into annotations. Add the following code block to in your app/build.gradle.

tracking analytics analytics-tracking android annotations trackevent

BizTalk tracking exporting and importing utilities

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A set of tools to enable/disable or report on tracking options for BizTalk artifacts like ports, pipelines and orchestrations. - exporter creates an XML file with currently tracking settings. - importer takes (the same) XML file and set the tracking options.

biztalk biztalk-tools export import tracking