Lets you search for JIRA tickets, open them, transition them thru different states, comment on them, rank them up or down, start or stop watching them or change who is assigned to a ticket. Also, notifications for assignments, mentions and watched tickets. Note that HUBOT_JIRA_USERNAME should be the JIRA username, this is not necessarily the username used if you log in via the web. To determine a user's username, log in as that user via the web, and check the user profile. Frequently, users may log in using an email address such as 'firstname.lastname@example.org' or a stem, such as 'bob'; these may or may not match the username in JIRA.