SCSM Incident SLA Management

  •        0

This project provides an extension to System Center Service Manager to provide more granular control over incident service level agreement (SLA) management. The project includes a management pack, custom settings form, and workflow activities/workflows for managing incident SLAs

http://scsmincidentsla.codeplex.com/

Tags
Implementation
License
Platform

   




Related Projects

SCSM and Orchestrator Runbooks


This project will contain sample System Center Orchestrator 2012 Runbooks which integrate with System Center Service Manager 2012.

SCSM PowerShell Cmdlets


This project provides cmdlets for System Center Service Manager 2010 which can be used to automate common tasks.

SCSM Copy Object


SCSM Copy Object is a CodePlex project that enables users to select objects in the System Center Service Manager console, click a task in the task pane and create a copy of the selected object(s). Objects can also be copied from command line executables.

SCSM SendEmail MP


Providing a stable version of the SendEmail solution for Service Manager 2012 as an Open Source Project to the System Center Community.

System Center Service Manager 2010 SP1 WCF and Web Service


Simple WCF Service and Web Service for SCSM 2010 SP1.

System Center Service Manager Facade


This project is c# facade API around SCSM objects using T4 templates and code

System Center Service Manager API


This API is for System Center Service Manager. It is written in C# and abstracts the more difficult aspects of service manager customization.

SCWS


SCWS - XML web service for Microsoft System Center Operations Manager (AKA SCOM / OpsMgr). Developed in C# and .Net 3.5 with Visual Studio 2010. Can be used to get information on MonitoringObjects and to control maintenance mode. Ideal for integration with SCCM / ConfigMgr.

PowershellScripts - Some small scripts to do things with tickets in System Center Service Manager


Some small scripts to do things with tickets in System Center Service Manager

SCSM CSV Connector


CSV Connector allows you to specify a data file and mapping location and a scheuled interval in minutes. At each scheduled interval Service Manager will import the data in the CSV data file into SCSM to update or insert data.

Visio Add-In for System Center


Visio Add-In for System Center allows IT professionals to visualize data from System Center Operations Manager and System Center Configuration Manager. This Add-In allows filtering of data, automatic generation of diagrams and an automatic refresh of the associated data.

Scripted Deployment of a System Center 2012 Configuration Manager Secondary Site


In System Center 2012 Configuration Manager, you can no longer deploy a secondary site server using Setup (wizard or scripted). Instead, you must use the Configuration Manager console to create a new secondary site. This is less than ideal if you want to deploy several secon...

System Center Integration Framework


A set of utility methods for helping you integrate with System Center products. What is available today is assistance with integrating with System Center Configuration Manager, and over time we will build out this framework to include all of the different System Center products.

System Center Cross Platform Solutions


System Center Cross Platform Solutions are open source add-ons for System Center products to enable management of heterogeneous enterprise infrastructures. Current solutions include support for managing Linux and UNIX operating systems using System Center 2012 Operations Manag...

SCCM Client Center Integration Pack for Orchestrator 2012


This is a System Center Orchestrator 2012 Integration Pack to manage System Center Configuration Manager 2007/2012 Agent activities.

SCSM Perf Test Harness


Source Code for Travis Wright's LoadGen Tool for Service Manager.

System Center Cross Platform Community Extensions


System Center Cross Platform Community Extensions are open source add-ons to System Center that work with the existing Cross Platform Solutions. Community Extensions are created and maintained by the community.

incident-locator-android - Android client for an incident locator service - part of my thesis


Android client for an incident locator service - part of my thesis

incident-locator - Source code for an incident identification service.


Source code for an incident identification service.