eTicket is a electronic support ticket system that can receive tickets via email (pop3/pipe) or a web form. It also offers a ticket manager with many features. An ideal, easy to use help desk solution for any website. It uses Perl gateway, PHP back end, and MySQL database. It has support to add file attachments.
http://www.eticketsupport.com/Tags | helpdesk ticketing tracking |
Implementation | PHP |
License | Public |
Platform | Windows Linux |
Clockingit / Jobsworth can be used for helpdesk support ticketing, customer liasion, resource management and has a range of CRM type functionality. It helps to Plan your projects, see your schedule, know if you’re slipping behind and why. Time Tracking and extensive reports help you show your clients exactly what you’ve done and for how long. It supports flexible reporting, gantt chart & scheduling, accounting/billing system integration and lot more.
project-management collaboration business time-tracking crm helpdesk ticketingRequest Tracker is an enterprise-grade issue tracking system which thousands of organizations use for bug tracking, help desk ticketing, customer service, workflow processes, change management etc. This product is very stable and been around for over 10 years.
helpdesk ticketing tracking dts defect-tracking bug-tracking-systemWelcome to the jobsworth project management, support ticketing and CRM system. This software is licensed under the AGPLv3. Jobsworth can be used for helpdesk support ticketing, customer liasion, resource management (eg. systems and password tracking) and has a range of CRM type functionality. Plan your projects, see your schedule, know if you're slipping behind and why. Time Tracking and extensive reports help you show your clients exactly what you've done and for how long.
Faveo Helpdesk provides Businesses with an automated Helpdesk system to manage customer support. Its feature include Customer service management, Incident management, SLA management, Ticketing management, Built in knowledge base and lot more.
helpdesk ticketing knowledge-mangement customer-serviceA trouble-ticket/help desk solution written by those who are tired of the bloated 'Industry Standard' systems. Designed by along-side many unsatisfied users of available ticketing systems; this is the most user-friendly, advanced ticketing system available.
helpdesk ticketing trackingIt does everything from bug tracking and customer support to project management and to-do lists. It is light weight and web based as it is written in CGI. It has support for Ticket monitoring, Custom fields, Inventory Tracking, Custom fields, Email alerts, File attachments etc.
helpdesk ticketing tracking dts defect-tracking bug-tracking-systemEventum is a user-friendly and flexible issue tracking system that can be used by a support department to track incoming technical support requests, or by a software development team to quickly organize tasks and bugs.
helpdesk ticketing tracking dts defect-tracking bug-tracking-systemOTRS is the leading open-source service innovation suite and includes Help Desk, an ITIL-compatible IT service management (ITSM) solution, an iPhone App and an underlying technology platform. It provides web interface to administer and manage the tickets. Email notifications will be sent out for new tickets and follow-ups.
helpdesk ticketing trackingThe open source ticket/issue tracker that can track anything. It supports multiple projects and each project could have flexible fields, categories, status and status workflows. Data could be exported as CSV. Each User can customize their own dashboard.
helpdesk ticketing tracking dts defect-tracking bug-tracking-system#Intro Deskulu is an opensource helpdesk and ticketing system based on Drupal 7, developed as a weekend project by Taskulu - a task management tool for enterprise. We've been using Deskulu as our own helpdesk since the initial development and have been fixing bugs and making improvements. It's quite production ready at this point. Before you continue please make sure that you have all the necessary requirements. You also need a Mandrill account for the email integration to work. For the rest of this guide I'll be assuming that deskulu will be accessible from http://yoursite.com/.
GLPI is the Information Resource-Manager with an additional Administration- Interface. You can use it to build up a database with an inventory for your company (computer, software, printers...). It has enhanced functions to make the daily life for the administrators easier, like a job-tracking-system with mail-notification and methods to build a database with basic information about your network-topology.
asset-management job-tracking helpdesk ticketingLiberum Help Desk is the complete help desk solution for small to medium sized businesses and organizations. This software provides a simple, easy to use web interface for managing and tracking technical support problems. It has features like email notification, Built in reporting, Windows authentication etc.
helpdesk ticketing trackingSinergia is a ASP.NET Workflow Foundation and Windows Communication Foundation based free help desk solution, developed in CSharp. It solves all the Workflow and WCF plumbing implementing one help desk scenario, providing tools to customize it to fit your needs. It provides Help Desk Ticket Management, Claim Management and Order tracking solution.
helpdesk ticketing trackingGLPI stands for Gestionnaire Libre de Parc Informatique is a Free Asset and IT Management Software package, that provides ITIL Service Desk features, licenses tracking and software auditing. Moreover, GLPI supports many plugins that provide additional features.
helpdesk asset-manager inventory ticketing data-center cmdb glpi itsm itil dcim assets-management hacktoberfest itam license-management impact-analysisqdPM is a web-based project management tool suitable for a small team working on multiple projects. It is fully configurable. You can easy manage Projects, Tasks and People. Customers interact using a Ticket System that is integrated into Task management. Its feature include Gantt charts, Custom reporting, Muti lingual etc.
project-management collaboration business time-tracking helpdesk ticketingOpenSupports is a Support System. It is completely free and open. You can create staff members who will help you to answers as tickets. Also, you can have an articles library for your users. Users can send support tickets and they will be answer by your staff members. This script can be applied to any website which supports PHP and MySQL. A script totally recommended,OpenSupports can be the solution for many webmasters.
support-center ticket-system helpdesk ticketing trackingOSTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Manage, organize and archive all your support requests and responses in one place while providing your customers with accountability and responsiveness they deserve.
helpdesk ticketing trackingFreeScout is the super lightweight free open source help desk and shared inbox written in PHP (Laravel framework). It is a self hosted clone of HelpScout.
support zendesk laravel php7 helpdesk ticketing customer-support helpscout help-desk shared-mailboxes zendesk-alternative helpscout-alternativeBrimir is a simple helpdesk system that can be used to handle support requests via incoming email. It allows you to send and receive support emails through a friendly web interface. Received emails are converted to tickets.
helpdesk ticketing supportA modern, open-source and multi-lingual helpdesk, including email tickets, knowledgebase and forums. All your customer communications in one place, accessible from anywhere. Its features include multi-lingual knowledgebase, community discussions and private tickets integrated with email and lot more.
helpdesk ticketing knowledgebase community customer-support forum discussion
We have large collection of open source products. Follow the tags from
Tag Cloud >>
Open source products are scattered around the web. Please provide information
about the open source projects you own / you use.
Add Projects.