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Clockingit - Project Management, Collaboration and Time Tracking in Ruby
Clockingit / Jobsworth can be used for helpdesk support ticketing, customer liasion, resource management and has a range of CRM type functionality. It helps to Plan your projects, see your schedule, know if you’re slipping behind and why. Time Tracking and extensive reports help you show your clients exactly what you’ve done and for how long.
It supports flexible reporting, gantt chart & scheduling, accounting/billing system integration and lot more.
qdPM is a web-based project management tool suitable for a small team working on multiple projects. It is fully configurable. You can easy manage Projects, Tasks and People. Customers interact using a Ticket System that is integrated into Task management. Its feature include Gantt charts, Custom reporting, Muti lingual etc.
TeamLab is a platform for business collaboration and project management. Its features include Project management, Tasks management, Reports, Events, Blogs, Forums, Bookmarks, Wiki, Instant Messenger, Document Management, CRM and more.
vtiger CRM is a complete CRM solution that includes Sales, Customer support, Service, Marketing modules, and ERP modules for Inventory & Projects. Its features include Lead management, Contact Management, Trouble Tickets, Knowledge Base, Campaign Management, Mass Mailing, Vendor Management, Invoices, Order management, Project Management and lot more.
Request Tracker is an enterprise-grade issue tracking system which thousands of organizations use for bug tracking, help desk ticketing, customer service, workflow processes, change management etc. This product is very stable and been around for over 10 years.
MyCollab is the free and open source collaboration tools, it has three existing modules: Project Management, CRM and Document Management. Intuitive UI, rich features, high performance and stable are the advantages compare with various popular tools in the market such as Redmine, Bugzilla, Mantis etc. This open source is included into a trusted commercial product that is deployed on hundreds of companies' servers. MyCollab does work well on both desktop and mobile devices.
Sinergia is a ASP.NET Workflow Foundation and Windows Communication Foundation based free help desk solution, developed in CSharp. It solves all the Workflow and WCF plumbing implementing one help desk scenario, providing tools to customize it to fit your needs. It provides Help Desk Ticket Management, Claim Management and Order tracking solution.
Faveo Helpdesk provides Businesses with an automated Helpdesk system to manage customer support. Its feature include Customer service management, Incident management, SLA management, Ticketing management, Built in knowledge base and lot more.
It does everything from bug tracking and customer support to project management and to-do lists. It is light weight and web based as it is written in CGI. It has support for Ticket monitoring, Custom fields, Inventory Tracking, Custom fields, Email alerts, File attachments etc.
Deskera Customer Relationship Management offers a web based CRM solution that provides your organization with a single view of your customers and helps automate critical sales processes with Leads, Contacts, Accounts and Campaign management. Deskera HRMS provides you real-time, customizable and easy-to-use features for paperless Recruitment, Performance Appraisals, easy Payroll management, Timesheet, HRIS and more.
VIENNA Advantage is an open source ERP and customer relationship management (CRM) for small and mid sized businesses. It provides you an excellent user experience using the silverlight based Web User Interface and the iPhone and Android based Mobile User Interface. It supports Finance, Order, Material, Time and Project management, It also supports Payroll, Helpdesk and lot more.
Fat Free CRM is an open source Ruby on Rails-based customer relationship management platform, that focuses on simplicity of use. Out of the box it features group collaboration, campaign and lead management, contact lists, and opportunity tracking.
CentraView - Browser based Enterprise Java (J2EE) Contact Management, Groupware, Collaboration, CRM, SFA, Project Management software. Run locally or as a hosted service. Built on Apache Tomcat, JBoss, MySQL, Linux (Fedora, RedHat and others) amp; Windows
Project @ssistant is a modular business system combining CRM, email ticketing, call management and project management tools into a central system. It is wriiten in PHP and uses postgreSQL for database access.
LibrePlan was designed to handle multiple projects and resources interact to carry out the work inside a company. It is a collaborative tool to plan, monitor, control projects. It helps to create Gantt charts, Track hours, Cost analysis, Earned Value Management, Resource allocation and lot more.
Apache OFBiz is an open source enterprise automation software project. It means ERP (Enterprise Resource Planning), CRM (Customer RelationShip Management), E-Business / E-Commerce, SCM (Supply Chain Management), MRP (Manufacturing Resources Planning), CMMS/EAM (Maintenance Management System/Enterprise Asset Management), POS (Point Of Sale), and so on.
GLPI is the Information Resource-Manager with an additional Administration- Interface. You can use it to build up a database with an inventory for your company (computer, software, printers...). It has enhanced functions to make the daily life for the administrators easier, like a job-tracking-system with mail-notification and methods to build a database with basic information about your network-topology.