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vtiger CRM is a complete CRM solution that includes Sales, Customer support, Service, Marketing modules, and ERP modules for Inventory & Projects. Its features include Lead management, Contact Management, Trouble Tickets, Knowledge Base, Campaign Management, Mass Mailing, Vendor Management, Invoices, Order management and lot more.
It supports Role based access control, Generates customizable reports, Support for mobile devices.
TeamLab is a platform for business collaboration and project management. Its features include Project management, Tasks management, Reports, Events, Blogs, Forums, Bookmarks, Wiki, Instant Messenger, Document Management, CRM and more.
OTRS is the leading open-source service innovation suite and includes Help Desk, an ITIL-compatible IT service management (ITSM) solution, an iPhone App and an underlying technology platform. It provides web interface to administer and manage the tickets. Email notifications will be sent out for new tickets and follow-ups.
Vtiger CRM enables sales, support, and marketing teams to organize and collaborate to measurably improve customer experiences and business outcomes. Vtiger CRM also includes email, inventory, project management, and other tools, providing a complete the business management suite. Download Vtiger CRM here or sign up for a free 15-day free trial of the cloud-based application with free updates and support at http://www.vtiger.com/crm/
OpenEMM is a feature-rich web-based enterprise application for email marketing, newsletters and service mails (transaction mails and event or time triggered mails). OpenEMM offers a great user interface, sophisticated bounce management, link tracking, lots of graphical realtime statistics, a CMS module and a scripting feature to implement individual tasks. OpenEMM is positioned at the intersection of E-Commerce, CRM, CMS, BI and ERP.
Clockingit / Jobsworth can be used for helpdesk support ticketing, customer liasion, resource management and has a range of CRM type functionality. It helps to Plan your projects, see your schedule, know if you’re slipping behind and why. Time Tracking and extensive reports help you show your clients exactly what you’ve done and for how long.
It supports flexible reporting, gantt chart & scheduling, accounting/billing system integration and lot more.
ADempiere is an open source ERP business suite. It has full support for Maintenance Management, Project Management, Manufacturing, Customer Relationship Management (CRM), POS, ecommerce, Human Resource, Accounting, Sales and Purchasing. It is well integrated with OLAP Business Intelligence, Financial Reporting and JasperReports.
qdPM is a web-based project management tool suitable for a small team working on multiple projects. It is fully configurable. You can easy manage Projects, Tasks and People. Customers interact using a Ticket System that is integrated into Task management. Its feature include Gantt charts, Custom reporting, Muti lingual etc.
OpenERP is a comprehensive suite of business applications including Sales, CRM, Project management, Warehouse management, Manufacturing, Financial management, Human Resources, Point of Sale, Accounting, Purchase, Marketing and lot more. It has over 700 OpenERP modules available on Launchpad. The package contains OpenERP server, web client and GTK client.
Deskera Customer Relationship Management offers a web based CRM solution that provides your organization with a single view of your customers and helps automate critical sales processes with Leads, Contacts, Accounts and Campaign management. Deskera HRMS provides you real-time, customizable and easy-to-use features for paperless Recruitment, Performance Appraisals, easy Payroll management, Timesheet, HRIS and more.
It does everything from bug tracking and customer support to project management and to-do lists. It is light weight and web based as it is written in CGI. It has support for Ticket monitoring, Custom fields, Inventory Tracking, Custom fields, Email alerts, File attachments etc.